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Find answers, browse documentation, or contact our support team.

Getting Started

New to Planalyte? Start here.

Billing & Plans

Credits, upgrades, and payments.

Documentation

Guides and how-to articles.

Privacy & Security

How we protect your data.

FAQ

Frequently asked questions.

Terms of Service

Usage terms and policies.

Common Questions

How do credits work?

Credits are consumed when you use AI features like work item generation, analysis, and chat. Free plans include 200 credits/month; Pro plans include 1,000. You can also purchase top-up packs.

Can I connect multiple providers?

Yes. You can connect Azure DevOps, GitHub, and Jira simultaneously. Each provider uses separate OAuth credentials.

What happens when I delete my account?

Account deletion has a 15-day grace period. During this time you can cancel the deletion. After 15 days, all data is permanently removed.

Is my code stored on your servers?

No. Code impact analysis reads repository metadata (file names, function signatures) on demand. We do not clone or store your source code.

How do I upgrade to Pro?

Go to Settings → Billing in your dashboard and click Upgrade. Payment is handled securely through Stripe.

Still need help?

Our team typically responds within 24 hours.

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Planalyte

AI-powered sprint planning and work item management for modern engineering teams.

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Sambangi Inc is a brand name of Sambangi Consultancy Inc.